Referral to Services

New website for parents and carers 

Familytoolbox.co.uk is a free online hub to help Wirral families be the strongest they can be.  It is not a service provided by the school or the local authority, it is a charity led support service and neither the school or the local authority will know or see your engagement with the toolbox. It has been designed with families across Wirral and has loads of information about everyday family life to share, to help boost your confidence and skills and develop that vital bounce-back ability, so that you can weather life’s storms.  

• Find loads of tried and tested tips on parenting, looking after yourself and life as a family.  
• Introduce yourself to people and places who can give you a bit of support. 
• Find out what’s on in Wirral for you and your family.  
• Take space to reflect on what’s going on at home and what you’d like to change. 
• Save your family’s favourite ideas, resources and places to your own Toolbox. 

Find it all at on the link below or through the linked information leaflet: Family Tool Box Info Leaflet.

We also employ our own family advocate to support families – please see the link to the attached page for more information: Family Advocate – Pensby High School

New Cost of Living Helpline

Involve Northwest in partnership with Citizens Advice Wirral are launching a new out of hours helpline.

The Cost of Living/Fuel/Energy Crisis is having a negative impact on residents across Wirral. To ensure they are offering additional support to local people, Involve Northwest and Citizens Advice Wirral are pleased to announce the introduction of a free advice service to provide help and support regarding issues with the following cost of living issues:

• Helping people manage their money
• Fuel/Energy/Food Poverty
• Debt 

The phone line went live on Tuesday 13th December and will be live every Tuesday night from 5pm until 8pm for the next 6 months.

It will be delivered by 3 experienced advisors, and they hope to add an extra night in the New Year for a further impact. 
 
If the team cannot resolve the issues raised, referrals will be made for additional support and signposting for specialist assistance.